Table of Organization - Bottom-Up Framework of Communication

Mindset Videos with Dr. Robert MacInnis: Team Concepts

Table of Organization - Bottom-Up Framework of Communication

A stunning concrete illustration of a team designed to deliver value to patients, Don Clay's bottom-up framework is a great visual and conceptual aid for facilitating communication and whole-team identity. The patient is at the top, supported by each patient-facing team member. Each patient-facing team member is supported by backstage team members, and the owners support them and ultimately the patients as gatekeepers of the entire structure. Issues with authority can be as simple as multiple concepts of hierarchy in conflict; here we install another notion entirely.