Hygiene
Sample Effective Actions for Every Role

F2F
1) Make a reference to past personal notes.
2) Make a positive comment about a doctor.
3) Make a positive comment about another hygienist.
Comfort
1) Ask how the scaling feels and the patient gives a positive response and says to continue.
2) Patient compliments your technique
3) Prove to a patient that they don’t need freezing.
4) Patient compliments their cleaning
Treatment
1) If you finish treatment on time.
2) you make a purple personal note in the patient record.
3) you treat a patient from a doctor’s schedule that wasn’t prebooked.
4) you talk to a doctor about pulling treatment from that day’s schedule.
5) you suggest fluoride treatment for an adult.
Diagnosis
1) a patient accepts a restorative treatment with no predetermination.
2) you suggest a night guard.
3) the patient and dentist accept your diagnosed restorative treatment.
4) you take, share, and discuss an intraoral photo with the patient during treatment.
Upstream To:
Docs
FD (billing/check out)
Downstream From:
FD (Check-in)
Assistant (prep)

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